About Us

The STRATosphere (Fret Factory, llc) is best known for offering the finest selection of guitar parts in the world. Quality has always been our top priority. Shop 24/7 to build a better guitar!  We've been in business for over 20 years offering a unique blend of hard to find, proprietary and discounted guitar parts.  Owned and operated in New Hampshire, with a passion to help with your custom builds or restoration needs.  

The STRATosphere is not a walk-in music store and we operate more like a production facility and warehouse.  Once guitars are disassembled, pictured and listings online for sale, they are immediately packed and ready to ship out.  We do not have a selection to browse and we have to stay busy to get the items you want out the door and in your hands as fast as possible.  Local customers can buy on eBay and pay for it in advance and arrange a time to come pick up the item(s), but it must be coordinated before arriving.

The STRATosphere is in no way sponsored, endorsed, or affiliated with Gibson Brands, Inc. LES PAUL®, SG®, ES®, EXPLORER®, FLYING V®, GIBSON®, the corresponding body shape designs and headstock designs are registered trademarks of Gibson Brands, Inc. The STRATosphere is not an authorized dealer or reseller of Gibson products. Therefore, Gibson products purchased through The STRATosphere are not covered under warranty by Gibson Brands, Inc.**The STRATosphere is not affiliated with Fender Musical Instruments. Strat®, Stratocaster®, Esquire®, Telecaster®, Tele®, Jazzmaster®, Jaguar®, Mustang®, P Bass®, J Bass®, Fender® and the distinctive headstock design of Fender guitars are registered trademarks of Fender® Musical Instruments. All applicable Fender products are covered under warranty by The STRATosphere.